Frequently Asked Questions
How long is shipping?
US Shipping: 8 - 12 business days. // Canadian Shipping: 8-15 business days
Please allow 2-3 business for your order to process. A tracking number will be provided once your order has shipped. Please allow more time during ongoing Covid-19 implications affecting shipping services.
Please note limited quantity drops and pre-orders can affect the time in which it takes to receive your product(s).
We ask that you please be patient with us as we do our best to deliver orders as quick as possible.
How much is shipping cost?
US shipping : Varies on products ordered and delivery destination.
Canadian shipping : Varies on products ordered and delivery destination.
Can items be exchanged or returned?
Please note all sales are final. If a product is flawed up receipt we will exchange or refund your money. You have 48 hours after product is received to start the process for exchange/refund if product is flawed.
Please contact us at: grindapparelstore@gmail.com
How does product sizing run?
All products will be unisex unless specifically stated to be male or female. Products will fit true to size. For larger fit please size up. For a smaller fit please size down.
Will Items restock?
Most items will not restock as they will be limited quantity releases.
There will be some general release items that will be available to purchase at any time, assuming product is in stock.
Lost Packages?
Once the package has left our facility, the mail carrier is then responsible for the package until it is delivered to you. Please make sure your address is correct and complete.
Any packages delivery to multi-family residence (i.e. apartment complexes) please be sure to included the apartment/unit number. Once a tracking number has been provided please contact the mail carrier with any questions or concerns.